
With over 24
years experience, we at Flixton Manor Nursing Home pride ourselves on offering a highly professional care
service for senior
living. When people have
worked hard throughout their lives, and have been committed to helping others, we think that they deserve
extra cherishing. They need a home where individuality is emphasized, with staff who have the time to give
attention to small detail and where they have the choice of enjoying the company of like minded fellow
residents.
To meet these residents needs the care service within the home is designed to achieve the
following objectives :-
1. Delivery of a service of the highest quality that will improve and sustain the residents
overall quality of life. In this respect the care service will be in a
people orientated fashion.
2. To ensure that the care service is delivered flexibly, attentively and in a
non-discriminatory fashion while respecting each residents right to independence, privacy, dignity,
fulfillment and the right to make informed choices and to take
risks.
3. To ensure that each service user’s needs and
values are respected in matters of religion, culture, race or ethnic origin, sexuality and sexual
orientation, political affiliation, marital status, parenthood and disabilities and
impairments.
4. To ensure that the care service in whole is delivered in accordance with the Terms and
Conditions agreed at the point of moving into the home.
5. To manage and implement a formal programme of planning, selection, recruitment, training
and personal development to enable residents care needs to be
met.
6. To manage the care service efficiently and effectively to make the best use of resources
and to maximize value for money for the resident.
7. To ensure that all residents receive written information on the home’s procedure for
handling complaints, comments and compliments and how to use it.
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