One 2 One Communication

Our Research has shown that our residents get a twinkle in their eye when staff and visitors spend time talking to them on a One 2 One basis.

We have tried many things to make our residents lives happier and more content and aside from our regular activities organised by Tina (Activities co-ordinator), We know that there is nothing like a good chin wag to make them feel good and bring more pleasure into their lives.

Our Points of Pleasure initiative that we launched early March came with great success but also highlighted the fact that many residents are not necessarily stimulated by games, music and entertainment. We have taken this feedback on board and realise that sometimes the simple things in life work best.

One of the first hurdles we came across is the amount of resources it would take to give our residents this level of time and input. As a home we certainly could not afford to employ enough staff to give each resident a number of hours of one on one input per day. This is usually where most homes would stop and say that this is something which just can not be done but we at Flixton Manor believe that our residents happiness is one of our primary goals.

With this is mind we looked to the volunteer sector to provide this level of input to our residents and after many emails and telephone conversations we are happy to have found a number of volunteers to spend time chatting to our residents on a One 2 One basis. We are about to take on a number of young volunteers who either require work experience or simply want to give something back to society. This kind of work is no doubt very rewarding for many people who can clearly see the joy they will bring to our residents lives. There is nothing nicer than putting a smile on someone's face and building relationships with elderly people who have some real stories to tell.

We are very pleased with where we are going with this and are confident that this initiative will vastly improve  the quality of our residents lives.